Order Customization Policy

Customization Policy
At The Mahal, we understand that each individual has unique body measurements and preferences. Therefore, we offer customization services for selected garments to ensure a perfect fit. Please note the following details regarding our customization policy:
  1. Customization Process:

  2. Additional Charges and Shipping Costs:

    • Customers opting for customization will incur additional charges.
    • Shipping costs related to customization are to be borne by the customer.
  3. Non-Returnable and Non-Refundable:

    • All custom-made orders are non-returnable.
    • Customized products are non-refundable to ensure fairness in our customization services.
  4. How to Initiate Customization:

    • If you wish to customize an outfit, contact us promptly via phone or email.
    • Our team will guide you through the customization process and provide necessary assistance.
We value your desire for personalized garments and are committed to delivering a unique and tailored experience. For any inquiries or to initiate customization, reach out to us at your convenience.

Contact Information: